Industries Served

Direct Response

• Hard Offer & Soft Offer
• Beauty
• Business Opportunity
• Entertainment
• Exercise/Fitness
• Home and Garden
• House Wares
• Music
• Nutraceuticals

Cable

• New Subscriber
• Upgrades (all levels) Bundling (all mixes)
• Digital
• High Speed Internet
• Telephone
• Surveys
• Inbound Customer Service
• Inbound Tech Support
• Event inbound/outbound
• Inbound TPV
• IVR non interactive prerecorded messaging
• IVR interactive prerecorded messaging
• Recognized as an elite HBO Preferred Partner
• Recognized as a Starz! SEG Vendor
• Recognized as a Showtime Network preferred vendor

Telecommunications / Utilities

• Inbound customer inquiry or billing
• Inbound customer service
• Inbound customer support
• Inbound product / service sales
• Inbound call routing
• Long distance service selling
• Local phone service selling
• Cellular Phone service selling
• IVR
• Reactivation Programs
• Win-back programs
• Disconnect prevention and recovery
• Financial Services
• Customer Acquisition
• Application Processing
• Lead Generation
• Customer Care / Service
• Third Party Verification Services (TPV)

Business

• All back office functions
• Lead generation
• Appointment setting
• Scheduling
• Confirmations
• Market research
• Surveys
• Product and Service Sales
• Ad Agency Campaigns
• Information gathering and updating
• Inbound Product or Service contact center

Political

• GOTV
• Surveying and Polling
• Voter ID
• Fund raising, support coalition or building volunteers
• IVR Non interactive prerecorded messaging
• Interactive IVR messaging
• Patch thru campaign calls
• Other Call types include Advocacy Persuasion
• Communicating with constituent for opinions or ideas, events, meetings

Non-Profit / Governmental

• Colleges and Universities
• Fund raising and memberships
• Alumni announcements
• University to Parent announcements
• Inbound staffing
• Annual giving
• Information gathering and updating
• Surveys
• Pass thru requests - planned giving, endowment, scholarship memorials
• Market Research
• Direct entry Web-site or inventory system
• Inbound consumer inquiry
• Inbound consumer assistance
• Inbound response
• IVR non interactive prerecorded messaging
• IVR interactive prerecorded messaging.